Refund And Exchange Policy

We want you to love your purchase from Elevon Store. Since all items are specially prepared upon order, please carefully review our return and exchange guidelines.

Returns & Exchanges

We do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Ordering the wrong color or product

  • Buyer’s remorse

Please review sizing charts and product details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, we will gladly offer a replacement or refund.

To qualify:

  • You must contact us within 30 days of delivery

  • Clear photos showing the issue must be provided

In most cases, the item does not need to be returned.

Non-Returnable Items

The following items are not eligible for return:

  • Worn or used products

  • Washed items

  • Customized or personalized products

  • Clearance or final sale items

Return Request Process

To request assistance, contact our customer support team with:

  • Your order number

  • Description of the issue

  • Clear photo evidence

We review each request individually and aim to resolve issues as quickly as possible.

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