Refund And Exchange Policy
We want you to love your purchase from Elevon Store. Since all items are specially prepared upon order, please carefully review our return and exchange guidelines.
Returns & Exchanges
We do not accept returns or exchanges for:
Incorrect size selection
Change of mind
Ordering the wrong color or product
Buyer’s remorse
Please review sizing charts and product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will gladly offer a replacement or refund.
To qualify:
You must contact us within 30 days of delivery
Clear photos showing the issue must be provided
In most cases, the item does not need to be returned.
Non-Returnable Items
The following items are not eligible for return:
Worn or used products
Washed items
Customized or personalized products
Clearance or final sale items
Return Request Process
To request assistance, contact our customer support team with:
Your order number
Description of the issue
Clear photo evidence
We review each request individually and aim to resolve issues as quickly as possible.